Caring for someone
Germany has already budgeted for the work you are doing unpaid. Almost none of it is paid out unless you ask.
Roughly four out of five people who need care in Germany are looked after at home, mostly by one relative who was never asked and never trained. There is money, there is time off work that cannot cost you your job, there are free courses, and there are pension contributions paid on your behalf — and the system waits, quietly, for an application it will never remind you to make.
This page is what exists, in what order to claim it, and which deadlines actually bite.
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If you are in the middle of it right now
Hospital discharge next week, a parent who suddenly cannot manage, or you at the end of what you have. These are the things that will not wait.
Apply for a Pflegegrad today
One phone call to the Pflegekasse at the person's health insurer is enough — no form, no diagnosis, no proof needed to start it. Benefits are paid from the month the application arrives, so an application made today and assessed in November still pays from today's month. Ringing costs nothing and commits nobody.
You need to be off work now
You may take up to ten working days off at short notice for an acute care situation — tell the employer immediately, no notice period, no minimum company size. Wage replacement is Pflegeunterstützungsgeld from the Pflegekasse, up to ten working days per calendar year.
Someone to think it through with
The federal Pflegetelefon answers on 030 20 17 91 31, Mon–Thu 09:00–18:00, or info@wege-zur-pflege.de. It is explicitly there for difficult and overwhelming situations, not only for procedure questions.
If dementia is the reason
The Alzheimer-Telefon answers on 030 259 37 95 14, Mon–Thu 09:00–18:00 and Fri 09:00–15:00, free and anonymous if you wish, with counselling in Turkish on Wednesdays 10:00–12:00. deutsche-alzheimer.de
A refusal or too low a grade
You have one month from notification to object, in writing — and the objection can be a single sentence, with reasons sent afterwards. Missing that month is how families end up living for years with a decision that was simply wrong.
If you cannot go on
Carer exhaustion is not a character flaw and it is not rare. Crisis lines and safety planning: kantholz93.com/suicide. TelefonSeelsorge, 0800 111 0 111, free and anonymous, around the clock. Immediate danger: 112.
The Pflegegrad is the gate everything else sits behind
Nearly every benefit on this page — money, respite, equipment, your pension contributions — depends on a care grade having been awarded. Nothing starts until somebody applies.
Who applies. The person needing care, or someone acting for them. It goes to the Pflegekasse, which sits inside their health insurer. A phone call or a two-line letter is enough; note the date and keep proof.
Then an assessment. The Medizinischer Dienst visits at home and scores independence across six areas — mobility, cognition, behaviour, self-care, dealing with illness and treatment, and daily life and social contact. Grades run from 1 to 5. It is about what the person can still do alone, not what diagnoses they have.
Keep a Pflegetagebuch for the fortnight before the visit. Write down every task and how long it takes, including nights. Assessors see one good hour on a good day, and people habitually understate at the door out of pride. Have your notes on the table.
There is a legal deadline, with a penalty. The Pflegekasse must issue its written decision within 25 working days of the application. Miss it, and it owes the applicant €70 for every started week of delay — unless the delay is not its fault. Almost nobody claims this; saying so out loud tends to concentrate minds.
Object within one month. A Widerspruch must arrive within a month of notification. Grades come out too low routinely, and objections often succeed. Ask for the full assessment report first — you are entitled to it — and let a Pflegeberatung or a Sozialverband write the objection with you.
Free advice is a legal right. Under § 7a SGB XI everyone drawing benefits can have individual Pflegeberatung — a named adviser, paid for by the Pflegekasse, who works out the entitlements and the paperwork with you. Local Pflegestützpunkte do the same, independently of any provider.
What the money actually is
These are the statutory monthly amounts as they stand in law right now. None of it is means-tested — income and savings make no difference to any of it.
Pflegegeld — cash, for care by relatives
Where the care is given by family rather than a service: €347 at grade 2, €599 at grade 3, €800 at grade 4 and €990 at grade 5, every month. It is paid to the person being cared for, and what happens to it inside the family is nobody else's business. Grade 1 carries no Pflegegeld.
Pflegesachleistungen — a service does the work
Where an outpatient service provides the care: up to €796, €1,497, €1,859 and €2,299 a month for grades 2 to 5. The two can be combined — use part of the service budget and draw a proportional share of the Pflegegeld alongside it. Most families do exactly this, and most are never told it is possible.
Entlastungsbetrag: €131 a month, at home, from grade 1 upwards — for day and night care, short-term care, recognised everyday-support services, and at grades 2 to 5 for outpatient help other than personal care. It is not paid as cash; you claim it against invoices. Unused amounts carry over and can be caught up later, which is how families discover four figures sitting unspent.
Pflegehilfsmittel to be used up: €42 a month. Gloves, bed pads, disinfectant, aprons. Applied for once, then delivered monthly. The most commonly forgotten entitlement on the entire list.
Adapting the home: up to €4,180 per measure. A walk-in shower, a stairlift, a threshold removed, a door widened. Where several people needing care share a home, it is €4,180 per person for a shared improvement. Apply before the work starts.
Time off from the caring itself: €3,539 a year. Since 1 July 2025, Verhinderungspflege and Kurzzeitpflege share one flexible annual budget from grade 2 upwards — spend it on either, in any combination, within eight weeks a year of each. No prior application is needed before arranging substitute care; the costs are claimed back afterwards, with receipts. Where a close relative stands in rather than a service, what can be reimbursed is capped differently, so ask the Pflegekasse which rule applies before you plan.
What you get as the carer, not the patient
Everything above belongs to the person being cared for. These four belong to you, and they are the ones nobody mentions.
Pension contributions, paid by the Pflegekasse. If you care for at least ten hours a week spread over at least two days, for someone with grade 2 or above, and you are not employed for more than 30 hours a week, the Pflegekasse pays into your statutory pension for you. Over years of caring this is a substantial sum, it is not automatic, and the hours are counted across everyone you care for. Ask the Pflegekasse for the Fragebogen zur Feststellung der Rentenversicherungspflicht.
Accident insurance. As a non-professional carer you are covered by statutory accident insurance while caring — including on the way there. If something happens, report it; people assume they are uninsured and quietly absorb the consequences.
Free training courses, in your own living room. Under § 45 SGB XI the Pflegekassen must offer courses teaching the practical skills, free of charge — and if you and the person you care for ask for it, the training comes to the home rather than you travelling to a classroom. Lifting technique alone is worth the afternoon: back injuries end more caring arrangements than anything else.
Your own Pflegeberatung. The § 7a adviser is there for relatives too, not only the insured person, and will do the applications with you. If you take nothing else from this page, take one appointment.
Care and a job at the same time
Three separate instruments, frequently confused, all with dismissal protection while they run.
Ten days, immediately
In an acute situation you may stay away from work for up to ten working days to organise care for a close relative. Tell the employer at once and hand in a certificate from a doctor or a care professional if asked. No notice period and no company-size threshold. Pay comes from the Pflegekasse as Pflegeunterstützungsgeld, up to ten working days per calendar year — and where several relatives claim it for the same person, ten days is the shared total.
Pflegezeit — up to six months
Full or partial release from work for at most six months per relative. It does not apply to employers with 15 or fewer employees, and you must announce it in text form at least ten working days before it starts, saying for how long and in what form.
Familienpflegezeit — up to 24 months
Reduced hours for up to 24 months, with at least 15 hours a week remaining. It does not apply to employers with 25 or fewer employees. Pflegezeit and Familienpflegezeit together may not exceed 24 months per relative.
The interest-free loan almost nobody takes
During Pflegezeit or Familienpflegezeit you can apply to the Bundesamt für Familie und zivilgesellschaftliche Aufgaben for an interest-free loan, paid monthly at half the difference between your standardised net pay before and during the release, and repaid afterwards. It is what makes unpaid leave survivable, it is a legal entitlement rather than a discretionary grant, and it is applied for directly — not through the employer.
Your own health is part of the arrangement
Not as sentiment. As the practical fact that a carer who collapses ends the whole arrangement at once, usually into an emergency admission nobody chose.
You can go to a rehab clinic and take the person with you. Under § 40 SGB V, carers on an inpatient rehabilitation stay are entitled to have the person they care for looked after too, where they are admitted to the same facility. This is the answer to “I cannot go, there is nobody else” — and it exists in law precisely because that sentence is so common.
Use the respite budget before you are desperate. The €3,539 a year is not a reward for lasting a decade. Book a week in the spring rather than discovering in November that the year is over and the budget expired unspent.
Depression and exhaustion are the occupational illness here, along with backs and sleep. None of it is a verdict on how much you love the person. If it has gone as far as not wanting to wake up, treat it as the emergency it is:
kantholz93.com/suicide
.
Other carers are the only people who need no explanation. Local support groups run through Pflegestützpunkte, church and welfare bodies and the Alzheimer societies; ask the Pflegetelefon what exists near you. Talking to someone in the same position does something no leaflet does.
Write the emergency page now. One sheet on the fridge: what the person needs, the medication list, the doctors, the Pflegekasse number, who holds a key, who to ring. It is for the day you are the one in hospital, and it takes twenty minutes to write while things are calm.
Outside Germany
United Kingdom
Carers UK helpline
0808 808 7777
Mon–Fri 09:00–18:00, including bank holidays, with benefits checks and practical advice; email advice@carersuk.org, plus the Carers Connect forum around the clock. carersuk.org
Carer's Allowance
£86.45 a week if you care at least 35 hours a week for someone receiving a qualifying disability benefit, and earn £204 or less a week after tax, National Insurance and expenses. You need not be related to them or live with them, but you cannot be in full-time education or studying 21 hours a week or more. gov.uk/carers-allowance
A carer's assessment
Free, and anyone over 18 who cares regularly can ask their council for one — it does not depend on income or on how many hours you give. It is the route to respite, equipment and practical help, and it is separate from any assessment of the person you care for.
Ireland
Family Carers Ireland — National Freephone Careline
1800 24 07 24
Mon–Thu 09:00–17:30, Fri 09:00–17:00. Counselling, carer support managers, an emergency care scheme and local support groups. Outside those hours, the Samaritans take calls from family carers. familycarers.ie
Elsewhere
The pattern that holds nearly everywhere: there is a national carers' organisation that knows the entitlements better than any authority will explain them, and there is usually money attached to the person being cared for rather than to you — which is why searching under your own situation finds nothing. Search for the national carers' association first, and ask them what the person you care for can claim.
The part nobody writes down
Nobody decides to become a carer. It arrives as a fortnight of helping out that never ends, and by the time it has a name you are already two years in, have stopped seeing your friends, and are the only person who knows which pills are which. There was no point at which anyone asked whether you agreed.
Two things are worth saying plainly, because almost nobody says them. The first is that resentment is normal. Loving someone and being worn to nothing by them are not contradictory, and the shame attached to that feeling keeps more people from ringing the Pflegetelefon than any question of procedure. The people who answer these lines hear it daily and are not shocked by it.
The second is that you are allowed to want a limit — to say that nights are beyond you, that washing a parent is beyond you, that six months is what you have. Naming a limit early usually keeps an arrangement alive; refusing to name one is what ends it in an ambulance.
And the boring, unfair truth about the system: it is not designed to find you. It waits for applications. The half hour that gets you a Pflegeberatung appointment is worth more than any amount of doing it all better on your own.